About the Role
The Client Relationship Specialist is responsible for coordinating and managing client-facing consulting projects, including legal support services, business analysis, and operational assessments. The role serves as the primary liaison between internal teams and external stakeholders to ensure the timely and effective delivery of customized consulting services. This position requires advanced project management skills, financial analysis, stakeholder engagement, and professional-level communication.
Requirements
Job Requirements – Client Relationship Specialist
Minimum Education Requirement:
A Bachelor’s degree in Communication Studies, Business Administration, Project Management, Operations Management, or a closely related field is required.
Required Knowledge and Skills:
Proven knowledge of project management methodologies (e.g., Agile, Waterfall, PMBOK), task allocation, and milestone tracking.
Proficiency in business and project management software such as Microsoft Project, Asana, Salesforce, or Monday.com.
Strong skills in budgeting, cost forecasting, and financial report preparation.
Ability to perform quantitative and qualitative data analysis and generate executive-level reporting.
Familiarity with client lifecycle management, strategic planning, and stakeholder communication protocols.
Understanding of HR processes related to onboarding, staffing, and vendor coordination, including regulatory compliance.
Advanced verbal and written communication skills, with the ability to interface effectively with internal teams, vendors, and clients.
Ability to analyze business needs, identify risks, propose mitigation strategies, and execute process improvements.
Preferred Experience:
1–2 years of prior experience in a consulting, legal, or cross-functional project coordination setting involving client interaction.
Experience working in a multicultural or international business context.
About the Company
Founded in 2019 by Attorney Jhan L. Litov, West Stone Consulting, LLC is a Boston-based consulting firm providing integrated legal and business advisory services to individuals, businesses, and organizations across the Greater Boston Area. Our mission is to serve the region’s diverse and internationally connected communities by offering strategic solutions in areas such as business consulting, arbitration, mediation, evaluation, and investigative support.
With a multidisciplinary team of professionals, West Stone Consulting operates at the intersection of legal insight, project management, and client service excellence. We assist clients in navigating complex regulatory, operational, and organizational challenges, often involving cross-border elements and multicultural dynamics. Our client base includes startups, small and mid-sized enterprises, non-profit organizations, and individuals seeking reliable guidance in a rapidly evolving business environment.
We are headquartered at 112 Water Street, 3rd Floor, Boston, Massachusetts, and are committed to delivering high-impact consulting services rooted in professionalism, efficiency, and cultural sensitivity.